Fraud Alert Increased Phone Phishing Attacks
There has been an increase in phone phishing attacks targeting our business customers.
Business customers are receiving phone calls from fraudsters posing as either GBCI Fraud or Bank of the San Juan’s Fraud Team.
The phone numbers have been spoofed in some instances to make the call seem more legitimate. During the call, the customer is asked to verify transactions the “fraud team” is alerted of (large ACH’s and Wires have been common examples). During the call, the fraudsters attempt to gather account information and online banking credentials. They may do this verbally or by providing a link for the customer to click. If the customer provides this information, the fraudster then logs into the Treasury Management or Cash Management profile and attempts to send out Large ACH batches to external accounts.
Bank of the San Juans will never ask you for your account login information, including passwords or PIN numbers. Never give this information to anyone over the phone, through email or test. Do not click on any unknown links through email or text. If in doubt, please contact us at 866-618-BOSJ (2675), or through the secure email link located within Online Banking.