Bank of the San Juans Privacy Promise for Consumers

While information is the cornerstone of our ability to provide superior service, our most important asset is our customers' trust. Keeping customer information secure and using it only as our customers would want us to is a top priority for all of us at Bank of the San Juans.

1. At Bank of the San Juans, the basis of each customer relationship is trust. You have chosen to do business with Bank of the San Juans, and we are obligated to honor that relationship with great care, beginning with the information you have chosen to share with us. We believe that your privacy should not be compromised. At the same time, we want to offer you the array of products and services you need to accomplish your financial goals. We believe we can do both through the privacy policy outlined herein.
2. We recognize your right to privacy at Bank of the San Juans, we recognize that you have a right to expect your personal financial information to remain private and secure. We will maintain standards to ensure that your information is private and secure at all times, even after you are no longer a customer of our bank.
3. Information about consumers is accumulated from a variety of sources. Some information is provided to Bank of the San Juans directly by customers themselves. Other data is developed by Bank of the San Juans as a function of providing a product or service to a customer. Still other information is obtained from outside sources. We will limit the use and collection of information about our customers to that which is necessary to administer our business, provide superior service and offer opportunities that we think will be of interest to customers. This means that we will use the information to help us identify and mitigate potential risks and loss to Bank of the San Juans. We will use information to help identify additional products or services, which we believe customers might want to know about. We will use this information only in accordance with the principles set out in this Policy.
4. We continually strive to maintain complete and accurate information about you and your accounts. Should you ever believe that our records contain inaccurate or incomplete information about you, please notify us. We will investigate your concern and correct any inaccuracies.
5. Each Bank of the San Juans employee is required to follow our Company's "Standards of Conduct," which states that all customer information is considered private and privileged and is to be used solely for the purpose of providing you with the finest service available.
6. We safeguard information according to established standards and procedures, and we continually assess new technology for protecting information. Our employees are trained to understand and comply with these information principles.
7. It is the bank's policy not to reveal specific information about customer accounts or other personally identifiable data to unaffiliated third parties for their independent use, except for the exchange of information with reputable information reporting agencies to maximize the accuracy and security of such information or in performance of bona fide corporate due diligence or business matter, unless 1) the information is provided to help complete a customer initiated transaction; 2) the customer requests or permits it; 3) the information is required by or allowed by law (e.g., subpoena, investigation of fraudulent activity, request by regulator, etc.) or 4) the customer has been informed about the possibility of disclosure for marketing or similar purposes through a prior communication and given the opportunity to decline (i.e., "opt out").
8. When the bank conducts business with third parties, it requires its vendors and suppliers to maintain similar standards of conducts regarding the privacy of personally identifiable customer information provided to them.
9. At Bank of the San Juans, we value our customer relationship. We want you to understand how we use the information you provide and our commitment to ensuring your personal privacy. If you have any questions about how Bank of the San Juans protects your confidential information, please call your local branch.

Important Information About Procedures for Opening a New Account

To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account.

What this means for you: When you open an account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We will ask to copy your driver's license or other identifying documents.